1. Introduction

In May 2018 the General Data Protection Regulation (GDPR) came into force. It requires all organisations that hold personal data to be transparent about the data they have, why they have it and how it is used.

East Suffolk National Trust Association (referred to as ESNTA or the Association) is committed to protecting your privacy and security. The Association is therefore publishing this policy to explain how and why we use your personal data, and to ensure you remain informed and in control of your information.

2. What personal data do we hold?

The information ESNTA holds on its members is the information that members have provided when they completed their membership forms or subsequent updates when changes in their circumstances have been advised to us.

This data consists of name, address, telephone number, National Trust number and in some cases email address. We do not hold any sensitive personal information.

3. What do we do with your data?

We use the details we hold about you to contact you about your membership and to send you information about the Association, including the newsletter and information about our events and activities.

The information is used in the creation of address labels and renewal reminders, these are currently printed for us by a trusted local company, “Sharward Services of Ipswich”.  We use some of the information to keep records of your subscriptions. Organisers of outings or holidays will also use appropriate data to assist them in the organisation and bookings. For example Hotels and Coach companies will require some information in order to book their services. Members who book places on such outings or holidays will be asked to fill in specific booking forms which will be used for that purpose only. If you need information about the policies of any other company, please refer to the privacy policy of that company rather than to us.

4. On what lawful basis do we hold this data?

The Association has Legitimate Interests in holding and using this information for the following reasons:

When members filled in their details on the application form they had a reasonable expectation that those details would be used to keep them informed and to contact them about their membership.

It is necessary for administration and fulfilment of people’s membership. It would not be possible for ESNTA to keep members informed or to administer their membership without holding and using that data.

5. Can I see or change my information?

You have a right to see the information we hold on you, for example if you wish to check it for its accuracy. If you wish to do so, please contact our Membership Secretary by post (please use the contact address from the latest ESNTA newsletter), or by email (

6. Email address and phone number

If you have given us your email address or phone number we may use this to contact you about your membership, reminders of meetings or to pass on important information that can't wait until the next newsletter. We will not use your email address or telephone number for other purposes without obtaining your specific consent.

Some members have asked us to send their newsletter in electronic form via email so we have their specific consent for doing this.

7.  Our website

Our website is hosted by BT Community Web and may use cookies to collect information about visitors for the purpose of analysis and statistics. This information cannot identify who individual visitors are. No personal information is collected. If you send the Association an email your email address will be used for sending you a reply but will not be used for any other purpose. We do not pass on email addresses to anyone else.

If you click links to other web sites linked from our website, those sites may use their own cookies. These do not identify you personally or harm your computer but they may occasionally result in you seeing advertisements on other websites that are intended to reflect your interests.

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